PrescriptionsORDER AND TRACK IN THE HEDON PHARMACY APP

Your prescriptions,
at your fingertips.

Skip the queues. Order yours and your loved one's medication through our app, get a notification when it's ready, then collect in store or ask for free local delivery.

One tap. We take it from there.

Patient using the Hedon Pharmacy prescription app on a phone

In your pocket

Order, track, collect

Repeat NHS prescriptions

Free local delivery available

NHS

How it works

Three steps. No fuss.

Request

Open the app, pick the medication you need, and send the request to us in seconds. No phone calls, no paper slips.

We handle it

Your GP authorises the repeat, the prescription comes through to us, and our team dispenses and checks it.

Collect or deliver

You get a notification the moment it's ready. Pop in at a time that suits you, or ask for free local delivery.

Order tracking

See exactly where your order is.

From the moment we receive the request to the moment it's ready to collect, the app shows you the status in plain English. No more wondering whether it's gone through.

Real-time status updates
Order history in one place
Repeat with a single tap

Family care

Manage prescriptions for the whole household.

Add a child, an elderly parent, or anyone you care for to your account. One login, one place to keep track of everyone's medication.

Up to six linked profiles
Separate reminders per person
Carer-friendly collection

Reminders

Reorder reminders that do the work for you.

Set them up once and the app calculates when you're due to run out, then reminds you in good time. All you do is tap to reorder.

Never run out of medication
Calculates your next due date automatically
One-tap reorder straight from the reminder

Why patients choose it

Small habits. Big difference.

Time saved

Order in under a minute, any time of day.

NHS repeats

Fully supported and free to use for NHS patients.

Smart alerts

Know the moment your medication is ready.

Local delivery

Free across Hedon and the surrounding villages.

Private prescriptions

Got a private prescription? Bring it in.

We dispense private prescriptions from your GP, hospital consultant or online clinic. Pop in with the paperwork or get in touch and we'll talk you through what's needed.

FAQ

Common questions.

Can't find what you're looking for? Give us a call on 01482 898973 and one of the team will help.

Download the Hedon Pharmacy app, set up your account and add your regular medication. From then on, a repeat order takes a few taps. You can also order through our website or pop in and ask at the counter.