Terms & conditions.

1. About our terms

These terms and conditions ("Terms") govern your use of the website operated by Hedon Pharmacy ("we", "our", or "us"). They apply to your access to and use of the website and any associated pages, services, or content made available through it (together the "Site").

By accessing or using the Site, you confirm that you have read and understood these Terms and agree to comply with them. If you do not accept these Terms, you should stop using the Site.

We may update these Terms from time to time to reflect operational, legal, or regulatory changes. When updates are made, the revised version will be published on this page and the "Last Updated" date will be amended. By continuing to use the Site after updated Terms are published, you indicate your acceptance of the revised Terms.

2. Using the Site

The Site is intended to provide information about pharmacy services offered by Hedon Pharmacy, based at 16-20 St Augustine's Gate, Hedon, Hull, HU12 8EX.

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Site.

We make no promise that the Site is appropriate or available for use in locations outside of the UK. If you choose to access the Site from outside the UK, you do so at your own initiative and are responsible for compliance with local laws.

You must not use the Site to carry out activities that are unlawful, fraudulent, or harmful, including attempting to gain unauthorised access to the Site or its systems, introducing malicious software, or interfering with the operation or security of the Site. We reserve the right to suspend or restrict access to the Site if misuse is suspected.

3. Your privacy and personal information

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect, how and why we collect, store, use and share it, your rights, and how to contact us or supervisory authorities.

4. Ownership, use and intellectual property rights

The intellectual property rights in the Site and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Site ("Content") are owned by us and our licensors.

We and our licensors reserve all our intellectual property rights (including all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world.

Certain elements of the website infrastructure, technology, software, and design systems may be owned or licensed by PharmAppy Services Limited.

The content of the Site is provided for personal and non-commercial use only. You may not reproduce, copy, modify, distribute, or republish material from the Site without prior written permission from us or PharmAppy Services Limited where applicable.

5. Accuracy of information and availability of the Site

The information provided on the Site is intended for general information only. We try to make sure that the Site is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Any reliance that you may place on the information on the Site is at your own risk.

Any content is provided for your general information purposes only and to inform you about us, our services and news. It does not constitute medical advice or a substitute for professional healthcare guidance, and should not be relied on for any purposes. If you require medical advice about your health or medication, please consult a qualified healthcare professional — you can pop into the pharmacy or call us on 01482 898973.

While we try to make sure that the Site is available for your use, we do not promise that the Site will be available at all times or that your use of the Site will be uninterrupted. We may suspend or terminate access or operation of the Site at any time.

6. Hyperlinks and third party sites

The Site may contain hyperlinks or references to third party advertising and websites other than the Site. These are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. Your use of a third party site is at your own risk and may be governed by that site's own terms.

7. Our responsibility to you

To the maximum extent permitted by law, we will not be liable for any loss or damage arising from the use of, or inability to use, the Site, including losses resulting from reliance on information contained on the Site, service interruptions, technical errors, or unauthorised access to Site systems.

If we breach these Terms or are negligent, we are liable to you for foreseeable loss or damage. We are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage. Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

8. Events beyond our control

We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.

9. User responsibilities

By using the Site, you agree that any information you provide will be accurate and not misleading. You agree not to attempt to disrupt the functionality of the Site or use it in a way that could harm Hedon Pharmacy, its systems, or other users. You are responsible for ensuring that the devices you use to access the Site have appropriate security measures in place.

10. Indemnity

You agree to indemnify and hold harmless Hedon Pharmacy, its employees, partners, and affiliates against any claims, damages, liabilities, or expenses arising from your misuse of the Site or breach of these Terms.

11. No third party rights

No one other than us or you has any right to enforce any of these Terms.

12. Variation

No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause. We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use the Site following such changes, you agree to be bound by any variation made by us.

13. Complaints

We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details set out below.

14. Governing law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will fall under the jurisdiction of the courts of England and Wales.

15. Contact information

If you have any questions regarding these Terms and Conditions, please contact:

Hedon Pharmacy
16-20 St Augustine's Gate, Hedon, Hull, HU12 8EX
[email protected]
01482 898973